Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We offer the following shipping methods:
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Standard Delivery:
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Johannesburg & Pretoria: 1–3 working days
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Cape Town & Durban: 2–4 working days
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Outlying Areas: 3–5 working days
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Express Delivery:
Available on request for major cities. Please contact our support team for a quote. -
Pickup Point (if applicable):
You may collect your order at a designated pickup point where available.
All deliveries are tracked and handled by trusted courier partners to ensure safe and timely delivery.
How Long Will it Take To Get My Package?
Delivery times depend on your location:
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Johannesburg & Pretoria: 1–3 working days
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Cape Town & Durban: 2–4 working days
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Outlying Areas: 3–5 working days
Once your order is processed and dispatched, you will receive a tracking number to monitor your delivery in real-time.
Need it faster? Express delivery is available on request for select areas. Contact our team for options.
How Do I Track My Order?
Once your order is processed and shipped, you will receive a confirmation email or SMS with your tracking number and a link to track your package.
You can also track your order by:
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Visiting the “My Account” section on our website
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Clicking on “Orders” to view the current status and tracking link
If you need assistance, feel free to contact our support team with your order number.
Do I Need A Account To Place Order?
No, you don’t need an account to place an order. You can check out as a guest for a quick and easy shopping experience.
However, creating an account allows you to:
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Track your orders easily
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View order history
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Save delivery addresses for faster checkout
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Access exclusive promotions and offers
Creating an account is free and takes less than a minute!